Privacy Policy

Last updated: January 2025

At MuuMuuMood, your privacy is important to us.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely by third-party providers)

  • Order details and purchase history

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with the site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send promotional emails or newsletters (only if you opt in)

  • Improve our website and services

  • Prevent fraud and ensure site security

3. Email Marketing & Communication

With your permission, we may send you emails about:

  • New product releases

  • Promotions or special offers

  • Updates related to your order

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Email marketing services (for newsletters you opt into)

These third parties use your information only to perform services on our behalf.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Improve your browsing experience

You can choose to disable cookies through your browser settings.
Please note that some site features may not function properly without cookies.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: muumuumood@gmail.com

© 2025 MuuMuuMood. Soft things, gentle moments.